Jelly live Terms and Conditions — Your Rights and Responsibilities, Explained Clearly

1 Introduction & Applicability

Jelly live (hereinafter referred to as the "Platform", "we", or "jelly live") is an internationally licensed online gaming service provider. These Terms and Conditions ("Terms") apply to the jelly live website, mobile app, and all related services.

By creating an account on jelly live, logging in, or using any of our services, you automatically agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

These Terms may be updated from time to time. If there are any significant changes, we will notify you by email or through the platform. The latest version will always be available on this page.

2 Account Registration & Usage

To use jelly live's services, you must create a valid account. You are required to provide accurate and truthful information during registration. Providing false or incorrect information may result in your account being suspended or terminated.

Each person may only open one account. If multiple accounts are found under the same individual, all accounts will be suspended and any accumulated balances and bonuses may be forfeited.

• Keeping your account password confidential is your responsibility
• Your account may not be shared with or used by anyone else
• Using your account for any illegal activity is strictly prohibited
• Your account information can be updated at any time
• A government-issued ID may be requested for account verification

Jelly live reserves the right to verify or investigate any account at any time and for any reason. Identity verification may be mandatory, particularly for large withdrawal requests.

3 Age Verification & Eligibility

Jelly live is strictly for users aged 18 and above. Use of the platform by minors is strictly prohibited. During registration, you must confirm that you are 18 years of age or older.

A national ID, passport, or birth certificate may be requested for age verification. Withdrawals may be restricted until verification is complete. We are always committed to ensuring responsible gaming.

4 Bonus & Promotion Terms

Jelly live offers a range of bonuses and promotions — welcome bonuses, daily cashback, free spins, and more. Each bonus has its own terms and conditions, which are clearly stated alongside every offer.

General Bonus Terms:

• The welcome bonus applies to the first deposit only and can be claimed once per account
• Withdrawals cannot be made until the bonus wagering requirement has been met
• Bonus validity is generally 30 days; any unused bonus will be cancelled upon expiry
• Using multiple bonuses simultaneously may not always be permitted
• If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited
• Wagering requirements also apply to winnings earned from free spins

5 Deposit & Withdrawal Policy

Jelly live supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. Deposits are generally instant, and withdrawals are processed within 24 hours.

• Minimum deposit amount: BDT 500
• Minimum withdrawal amount: BDT 1,000
• Withdrawals can only be made to the same payment method used for the deposit
• Identity verification may be required for large withdrawals
• Fraudulent or suspicious transactions will be held pending investigation
• We follow international AML policies to prevent money laundering

There are no hidden fees on deposits or withdrawals. However, your payment provider may apply their own charges — this is entirely subject to their policies and is not related to jelly live.

6 Gaming Rules

While using jelly live, you are required to conduct yourself honestly and fairly. Any form of cheating, software manipulation, or system exploitation is strictly prohibited.

• All games are powered by certified RNG (Random Number Generator) technology
• Using bots or automated software is strictly prohibited
• Any attempt to manipulate game outcomes will result in account termination
• Winnings resulting from a technical error may not be considered valid
• Misconduct toward dealers in Live Casino games is strictly prohibited

Jelly live reserves the right to review the outcome of any game and to void bets in the event of a technical error. In such cases, the original stake will be refunded.

7 Responsible Gaming

Jelly live believes gaming is for fun — not addiction. We encourage all users to play responsibly. Our platform provides several tools to help you stay in control of your gaming:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Time Reminder: Receive reminders after a set period of time
• Cooling-Off Period: Take a break for anywhere from 24 hours up to 6 months
• Self-Exclusion: Option to permanently close your account
• Reality Check: Reports on your play time and losses

8 Privacy & Data Security

The security of your personal information is our top priority. jelly live uses 256-bit SSL encryption to keep all data safe. We will never sell your personal information to third parties.

The information we collect is used solely for the following purposes:

• To verify your account and ensure security
• To complete payment processing and withdrawals
• To meet legal obligations (such as AML verification)
• To enhance your gaming experience
• To inform you about relevant promotions (you can turn this off)

To learn more, visit our Privacy Policy Read.

9 Account Suspension & Termination

You may request to close your account at any time. Contact our support team and complete any pending withdrawals before closing.

Jelly live reserves the right to suspend or terminate accounts for the following reasons:

• If registration is completed using false information
• Operating multiple accounts
• If bonus abuse or any attempt at fraud is detected
• Using an account on behalf of a minor
• If money laundering or illegal activity is suspected
• Upon receiving a court order or government directive for any reason

10 Changes to Terms & Legal Matters

Jelly live reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify you by email or via an in-platform notification.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated terms. It is a good habit to check for updates to the terms before logging in each time.

Any disputes arising from these Terms will be resolved through international arbitration. jelly live is always committed to fair and transparent resolution.